About Straits Printers


Straits Printers helps companies create the best impressions using print. We are a market leader in the local print industry.

 

While we continually invest in the latest and best equipment, we recognize that without the right people, we cannot produce the high standards our clients demand. We need people with the right skills and attitude to maintain our quality.

We value our people. We provide them with the right tools, training and benefits to ensure that they excel in their roles.
Our team is close knit. We work hard together and always keep a look out for each other.

We are looking to fill the following positions:

  • Customer Service Executive

 

Customer Service Executive


Salary: $2,000.00 - $2,500.00 per month

About the Role


The Customer Service team acts as the point of contact between our customers and our company. As a Customer Service Executive, you will handle incoming queries, identify the needs of our customers by asking the right questions, recommend and monitor the solutions provided to them. We will depend on you to ensure customer satisfaction.

 

Your Job Scope

  • Handle calls and emails from customers

  • Identify and propose solutions

  • Send price quotations

  • Prepare job sheets

  • Perform basic artwork amendments

  • Work with production team and external suppliers to fulfill orders

 

Minimum Requirements

  • Converses well, in English and Mandarin

  • Able to send emails in English

  • Organised and detail oriented

  • Good memory

  • Computer literate, able to use Microsoft Word & Excel

 

Experiences We Value

  • Working in a customer facing position. Examples include retail or front desk.

  • Working in the Graphics Art industry

  • Experience with graphic design software

Interview Process


We are trying to minimize face to face interactions due to COVID-19.


Your interview will be done remotely via google meet. No software download is required but you’ll be expected to have a webcam and microphone to complete the interview.


Interested in this position? Please email us your CV and contact details at careers@stprints.com.sg